What Makes Copperband Different?
Many businesses have transitioned away from using in-house IT departments or individual contractors. Instead, they’re calling on full-service IT providers like Copperband. There’s a reason for the shift. When you turn to us for help, you’re partnering with a professional team of industry veterans who know how to get things done. Our approach to technical support is comprehensive:
- Easy-to-use quick response ticketing system
- Lightning-fast Tier 1 support option
- Tier 2 and 3 support always available
- Proactive, monitored IT support
- Backup and disaster recovery options
- “Lunch & Learn” training available for you and your staff
If your previous experience with technical support consists of sitting on hold, leaving voicemails or finally getting someone on the line and realizing they know less than you do, it’s time for a change. You need to experience the real thing: talented people who know what they’re doing and are committed to your success.