Business

What Is a Workplace VPN? How It Works and When Your Business Needs One

October 10, 2020  ·  5 min read

What is a workplace VPN

A VPN, or virtual private network, creates an encrypted tunnel between a device and a network, so the data traveling between them cannot be read or intercepted along the way. For a business, a VPN is what lets remote and hybrid employees reach company files, applications, and systems over the public internet without exposing that traffic to anyone in between.

As remote and hybrid work has settled in as a permanent way businesses operate, the VPN has moved from a nice to have to a core piece of business IT. But “VPN” covers a few different things, and the right setup depends on how your team actually works. Here is what a workplace VPN is, how it works, the types available, and how to tell whether your business needs one.

How Does a VPN Work?

A VPN does three things at once. It encrypts your connection so the data is unreadable to anyone who intercepts it, it routes your traffic through a secure server instead of straight out to the open internet, and it authenticates the user so only approved people get in.

In practice, when an employee opens the VPN client and signs in, their device builds an encrypted tunnel to the company’s VPN server. From that point on, everything they send or receive (email, files, line of business apps) travels inside that tunnel. Anyone trying to snoop on the connection, whether on home Wi-Fi, a coffee shop hotspot, or a hotel network, sees only scrambled data instead of anything usable.

Consumer VPN vs. Business VPN: What Is the Difference?

Most people first meet VPNs as a consumer privacy tool, an app that hides browsing from an internet provider. A business, or corporate, VPN has a different job. Instead of hiding personal browsing, it securely connects employees to company resources: file servers, internal applications, and systems that should never sit open on the public internet. Business VPNs add centralized management, access control tied to user accounts, and traffic monitoring so your IT security team can spot suspicious activity. When someone searches “what is a corporate VPN,” this is the distinction they are after.

The Two Main Types of Business VPN

The simplest way to tell them apart: a remote access VPN is the flexible, per user connection, and a site to site VPN is the permanent, whole network connection.

Remote Access (Client to Site) VPN

An application is installed on each employee’s device, whether a laptop, desktop, or phone. It secures that device’s session back to the company network. This is the common choice for remote workers and anyone who travels and hops between different Wi-Fi networks.

Site to Site VPN

No per device app is required. Instead, the VPN lives on the network hardware and creates a permanent secure link between locations, typically a main office and a branch. Every device on those networks is covered automatically.

What Using a VPN Means Day to Day

For employees, a well configured VPN should be close to invisible. After IT sets it up and adds you as a user, you sign in with your credentials (and ideally multifactor authentication), and the client builds the secure tunnel. Once connected, you work exactly as you normally would.

Two things are worth knowing. Because traffic routes through the company’s secure servers, IT can log activity for security purposes. And a poorly provisioned VPN can feel slow, which is usually a sign it needs to be sized correctly, not a reason to skip it.

Does Your Business Actually Need a VPN?

Remember the spring of 2020? Almost overnight, organizations everywhere sent their people home, and workers who had always been inside a secure office network suddenly needed to reach the same files and systems from their kitchen tables without exposing anything. We lived it from the inside. The government offices we support in southwest Kentucky shifted to remote work, and for us the shape of the work flipped. Our projects and in office work fell off a cliff, while our ticket count soared. Almost every one of those tickets was a version of the same question: how do I get to my data and resources from home, safely? That is exactly what a VPN is built to answer, and the businesses that weathered the moment best were the ones who already had secure remote access in place, instead of scrambling to bolt it on under pressure.

So if your employees connect to company resources from outside the office, the answer is almost always yes. A VPN protects sensitive data on untrusted networks, gives you a controlled way to grant and revoke remote access, and supports most compliance requirements.

That said, a VPN is not the only modern answer. For some businesses, Zero Trust Network Access, which grants access to specific applications rather than the whole network, is a tighter fit. The right approach depends on your team and your risk, and it is exactly the kind of call a managed IT and security partner helps you make.

Set Up the Right Secure Remote Access for Your Team

Copperband Technologies helps businesses across Clarksville, Nashville, and Southern Kentucky put the right secure remote access strategy in place, whether that is a VPN, Zero Trust, or the combination that fits. Call 931.263.8000 or contact us to schedule a consultation.

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